Hello Bethany, thanks for your feedback and we are sorry that you are disappointed. We always want to ensure that our customers are happy and that they are receiving value for money, so for this we apologise.
I am unable to find an order connected to your name or email address so if you could provide that I would appreciate it.
As Melissa and I have both been through cancer treatment, we have chosen products that helped us for our own side effects (plus other items to promote self care) in the hope that they help others, so I am sorry that the recipient didn't feel that way.
Please let us know if we can do more.
Kind regards
Nicky
